Activity Providers: Login and Password Reset Issues

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It's important to keep your AfterSchool HQ log-in credentials up to date or even if you just forgot your password. Here's how to make updates to your account:

1. Make sure you are logged into your AHQ account.

• Log in to AfterSchool HQ.
• In the left side panel of your AHQ Dashboard, click Profile ⚡️

2. Navigate down your Profile page until you find Email. Here, just type the new email address to replace the existing one. Please remember which email address you are using to access your account in the future!

3. A little further down the page, you should see Change Password. You will be asked to type your new password twice to verify. 

💡AHQ Tips for creating a strong password:

1. DO NOT USE letters and numbers in a sequence (examples are qwerty, abcde, 12345, asdf).
2. NEVER use your birthdate or other important personal information.
3. AVOID using common passwords. Such abused ones are P@$$w0rd, password

What if I forget my password?

If you forget your AHQ password, we can easily send you a link to reset it by clicking on the "Forgot Password" button. 

1. Click here to go to the login page. Then select Forgot Password at the bottom.

2. Enter the email address associated with your account.

3. Select the Reset Password button

4. Check your inbox for a password reset email.

5. Click on the URL provided in the email and enter a new password.

Don't forget to select Update Password and that password reset emails are only valid for 3 days from the time of the request.

💡If you have any questions or experience any technical difficulties with Activity Providers: Login and Password Reset Issues, don't hesitate to get in touch with our support team at [e-mail].