(Keywords: password reset, pass word, log in, account, access, login, email, trouble, login, sign up, no access, reset)
Are you having trouble logging in to your AfterSchool HQ account? Maybe you've changed your email address or password and don't know how to update your login credentials. Below we'll outline the steps on how to make the necessary changes. Don't worry, it's a quick and easy process!
First, make sure you are logged into your AHQ account.
- Log in to AfterSchool HQ.
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In the left side panel of your AHQ Dashboard, click Account & Settings⚙️ then click User Profile
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You will be taken to your User Profile screen. Here, you can update your Email and Change Password. You will be asked to type your new password twice to verify. Click the Update button when you are all done!
💡AHQ Tips for creating a strong password:
- DO NOT USE letters and numbers in a sequence (examples are qwerty, abcde, 12345, asdf).
- NEVER use your birthdate or other important personal information.
- AVOID using common passwords. Such abused ones are P@$$w0rd, password
What if I forget my password?
If you forget your AHQ password, we can easily send you a link to reset it.
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Select Forgot Password? at the bottom of the AHQ log-in screen
- Enter the email address associated with your account
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Select the Reset Password button
- Check your inbox for a password reset email
- Click on the URL provided in the email and enter a new password
Please note that password reset emails are only valid for 3 days from the time of the request.
Quickstep: https://afterschoolhq.com/login/resetpassword
💡 Do you need additional assistance? We are happy to help. You can reach our friendly support team at support@afterschoolhq.com.
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